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Last updated on Friday, 27th May, 2016 @ 05:19pm

Current job vacancies

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Vacancies

Managerial

Technical

Industrial Temporary

Commercial Temporary

Admin/Accounts

Industrial Permanent


Category: Managerial

Head of Research and Development
Job Ref : J3400
Location : Spalding, Lincs
Job Type : Permanent - Full Time
Contact: Lee Dickings

Description :
Due to continued expansion and restructuring our client is looking to appoint a Head of R&D, reporting to the Managing Director, to work at our head office site in Spalding. This position will play a vital role in the continued growth of their business.

Key responsibilities:

• To lead and manage all R&D activities including breeding, trials, seed production and research contracts.
• To develop strategies for R&D and ensure they meet the overall company strategy.
• Set up relevant costing and budgetary control measures.
• Maintain and build our close working relationships with our key partners.

Candidates should demonstrate:

• A proven track record in a similar role.
• Leadership experience and good networking abilities.
• Success in plant breeding.
• The successful applicant will also be proactive, organised, a good communicator, professional and a team player.
• They will be qualified to at least degree level with good experience of vegetable plant breeding techniques and the industry.
• This role will involve some travel in the UK and occasionally internationally, so
• applicants must have a valid UK drivers license, and be prepared to travel.

Salary commensurate with experience.
Benefits include contributory pension scheme and life insurance.

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Category: Technical

Web Developer
Job Ref : J3269
Location : Boston, Lincs
Job Type : Permanent - Full Time
Salary to : £40,000.00
Contact: Lee Dickings

Description :
A new and exciting role has arisen for an experienced Web Developer with our Boston based client.

The main purpose of this role will be to maintain existing and build new websites.

The responsibilities will include

• Maintain Multiple websites
• Overall user experience, ensuring sites are user friendly and align with brand guidelines.
• Communicating with customers and colleagues at all levels
• Project management
• Alert colleagues to emerging technologies or applications and the opportunities to integrate them into the business

To be successful in this role you must have

• Knowledge of and experience with C#, asp.net, SQL as well as HTML, CSS and Javascript.
• Experience of programming websites and mobile sites, and be able to show a strong portfolio of recent work to demonstrate skills and experience
• Eye for detail
• A degree in IT or subjects related to the field of web development is preferred.

This is a full time permanent position, for which we offer an attractive salary, a professional working environment and the opportunity to join a highly successful and progressive company.

Working hours are Monday – Friday, 8:30am – 5:00pm with alternate Saturday mornings. Holiday entitlement is 20 days plus Bank Holidays

Technologist
Job Ref : J3392
Location : Spalding, Lincs
Job Type : Permanent - Full Time
Contact: Lee Dickings

Description :
My Spalding based client is now looking for a Technologist to join them on a permanent basis working Monday to Friday 8:30-5:30.

Key Objectives:
• To support the development of the necessary skills and experience to enable progression to a Technical Manager role.
• Develop the necessary skills to effectively communicate on both a Commercial & Technical level, with both customers and suppliers.
• To support the Technical Managers and deputise when necessary, completing relevant tasks from a customer and supplier perspective.

Operational Tasks:
• Exposure with suppliers and customers (Commercial and Technical), to develop interpersonal skills both on and off site. Understanding the need for and developing strong relationships within the business.
• Attend relevant customer benchmarking sessions where appropriate.
• Assist with the creation of customer and supplier reviews using data compiled within the Technical and Commercial teams.
• Creation and management of the weekly quality trackers / bulletins / updates for customers as required.
• Rejections – investigations & customer responses working with TM’s, (potentially including visits to depots and discussion with customer TM’s)
• Quality specifications – Create new specifications, update all existing specifications, working with TM’s to create timely, accurate information, ensuring the Quality team understand and interpret correctly

Mandatory Competencies:
• Be a highly competent and efficient administrator
• The ability to communicate effectively with a wide range of people at varying levels both internally and externally including suppliers and customers
• Ability to form strong supplier / customer relations
• The confidence to negotiate with suppliers & customers when appropriate
• Demonstrate the ability to solve problems and where necessary make decisions under pressure
• Demonstrates a ‘can do approach’ & continuous improvement
• Take ownership of your key areas of responsibility and development
• Possess competent PC skills (Word, Excel, Outlook, Muddy Boots, and various customer specific web-based systems)

Technical Sales Manager
Job Ref : J3395
Location : Spalding, Lincs
Job Type : Permanent - Full Time
Contact: Lee Dickings

Description :
Due to continued expansion and restructuring one of the UKs largest Growers seeks a Technical Sales Manager to work at their head office in Spalding. This new position will play a vital role in the continued growth of their business.

The main purpose of this position is to support the Department Manager to create a strategy for developing and increasing the business. Building and maintaining strong, long lasting customer relationships with key accounts and suppliers.

Duties will include

• Implement strategic plans and work with the Head of Department to meet financial targets (increase customer base and increase sales to key targets; source and find new business, especially out of main production season and with new species)
• Become a technical specialist to help understand market requirements, and, to drive strategy, initiatives and sales
• Operate as lead point for key 3rd party customers and develop a trusted advisor relationship
• Develop and deliver a marketing plan and actions to raise the company profile, liaising with Marketing and PR Manager
• Develop new product forms, including plant protection products, thus becoming lead contact person in UK industry for new products.
• Communicate the progress of initiatives to Head of Department
• Using product and market knowledge, support the logistics team.

Qualifications

• Degree in relevant subject is desirable or equivalent by experience
• PA1 qualification

Experience

• Experience working in technical product promotion, sales or customer service
• Key account experience and /or long term customer relationship management
• Industry experience and knowledge

Skills

• Interest in new product development, methods / technologies
• Commercial awareness
• Key Account Management skills
• Negotiation skills
• Customer service skills
• Able to communicate appropriately with team members and internal and external contacts
• Conflict resolution skills
• Collaboration skills
• Planning and organizing skills
• Good attention to detail
• Good literacy and numeracy skills
• Computer literate
• Equally capable of working alone or as part of a team
• Ability to remain calm and focused when working under pressure

Person Specification

• Someone who is interested in continuous improvement and making processes as efficient and cost effective as possible
• Someone who can actively share their knowledge and experience with others (managers and employees)
• Someone who is open to giving and receiving constructive feedback and can encourage new ideas from team members
• Someone who leads by example and encourages a safe and healthy work environment for their teams
• Someone who appreciates the need for flexibility in order to meet production/ business/ work demands
• This role requires significant business travel in the UK. A full driving license is required.
• This role requires some business travel within Europe which may occur outside standard working hours

IT Support Analyst
Job Ref : J3393
Location : Spalding, Lincs
Job Type : Permanent - Full Time
Contact: Lee Dickings

Description :
We have a vacancy for a IT Support Analyst to work in the Spalding area.

40 hours per week
Monday-Friday 8-5pm with 1 hour four lunch
22 Days Holiday
Out of Hours Cover on a rota basis

Salary depending on experience and can be negotiable

The main responsibilities for this position is to:

• Provide operational and systems support to the business in order for employees to operate effectively and efficiently
• Configure, Deploy and Maintain various devices to the user base together with supporting documentation.
• Provide First Line Support to fault find and fix software and hardware issues for PC, Terminals, Printer Phones etc.
• Provide Helpdesk Support to fault find, monitor and fix Navison issues.
• To assist with managing servers on a daily basis.
• Communicating with 3rd Party Suppliers and contractors
• Provide Out of Hours cover on a rota basis


Operational tasks include:

• Generate documentation for starters \ Leavers and assist in maintaining AD
• Source, purchase and maintain accurate stocks for consumables.
• Log support issues and monitor to resolution
• Deal with end user queries and help resolve problems on both a personal and technical level.
• Maintain asset records including warranty and licensing details.
• Monitor Backup’s, Replication and DR environments for successful running.
• Assist in supporting Networking, Firewalls and general communication throughout the sites


Person specification for the position of Systems Support

Essential

• Up to date knowledge of technology, VMWare, Citrix, RDS
• Strong interpersonal skills in order to work with both technical and non-technical personnel at various levels
• Capable of working under pressure
• Can do approach
• Excellent attention to detail
• Ability to work on own initiative
• Excellent IT skills in Microsoft Office 365 and Microsoft Windows
• Excellent System skills in Navision \ Linkfresh with a knowledge of ERP solutions.
• Previous experience of troubleshooting Hardware & Software problems
• Full UK driving licence

Desirable

• Knowledge of Fresh Produce Industry
• Experience in working with 100 plus user base
• Wide knowledge of I.T.
• IT Qualifications or Certificates to demonstrate ability

Graphic Designer
Job Ref : J3268
Location : Boston, Lincs
Job Type : Permanent - Full Time
Contact: Lee Dickings

Description :
We have an exciting opportunity for a graphic designer to join our clients in-house creative design team, working across a range of products and marketing material including packaging, posters, brochures and exhibitions.

You will be responsible for originating artwork and sending to print. Working closely with the existing design team members and sales team you will ensure all artwork deadlines are met.

The ideal candidate must have:

University degree (or similar qualification) in a design discipline
• 2-3 years experience working in a creative environment
• Excellent InDesign, Illustrator and Photoshop skills
• Strong creative flair
• Attention to detail
• Able to work well under pressure
• Hard working and conscientious

Desirable skills:

• Retailer branded packaging design
• Retailer own label product packaging
• Illustration skills
• Any web design experience would be an advantage

Must be able to supply 2-3 pieces of your best work

This is a full time permanent position, for which we offer an attractive salary, a professional working environment and the opportunity to join a highly successful and progressive company.

Working hours are Monday – Friday, 8:30am – 5:00pm with alternate Saturday mornings. Holiday entitlement is 20 days plus Bank Holidays.

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Category: Industrial Temporary

Gatehouse Administrator
Job Ref : J3340
Location : Spalding, Lincs
Job Type : Temp
Contact: Carly Chapman

Description :
Our Client is looking for a Gatehouse Operative to cover a temporary basis however this position may develop into a permanent job.

You will be working a 2 week rota:

Week 1 Monday - Friday 06.30 - 14.45 Monday - Friday, 07.00 - 12.00 Saturday
Week 2 Monday - Friday 10.15 - 6.30 Monday - Friday

Duties will involve the following:-
• Monitoring all vehicles entering and leaving the site.
• Maintaining a vehicle movement log sheet.
• Weighing in and out and recording weights on weighbridge tickets.
• Updating computer records of vehicles delivering and collecting onions.
• Weighing and recording all onion waste.
• Photocopying movement registers, filing weighbridge tickets and vehicle movement log sheets.
• Recording weights, field locations and field total weights during onion harvest and photo-copying necessary log sheets.
• Informing departments using the radio or telephone of the arrival of deliveries and visitors to the site.
• Dealing with visitors to the site in a correct, pleasant, efficient and polite manner.
• Checking the validity of visitors to the site and enforcing Company policy concerning visitors.
• Issuing passes to visitors as required.
• Ensuring all contractors clock in upon arrival and clock out upon departure.
• Observing staff movement around the gate and car park area ensuring rules regarding speed limits and general conduct are adhered to.
• Issuing car park permits and maintaining a periodic check on tax discs.
• To keep the gate office in a presentable and tidy manner at all times.
• To take control of and hand over to the alarm companies the start and finish of shift.

General
• To ensure all health & safety, hygiene and fire regulations are adhered to at all times.
• To undertake any other reasonable duties as may be requested by your Supervisor/Management to ensure the overall smooth running of the business.

CONSTRAINTS

Smoking is only permitted in the designated smoking area. Constraints may change from time to time.
Other duties may be added from time to time according to business needs and at the discretion of Management.

QA Supervisor
Job Ref : J3345
Location : Sleaford, Lincs
Job Type : Permanent - Full Time
Contact: Carly Chapman

Description :
Our client near Sleaford is looking to recruit an experienced QA Supervisor to complement their existing team.

Based in the factory you will be responsible for ensuring QA's fulfil their duties of testing and checking of our products to ensure that they meet or exceed customer quality standards.

You will be required to assist in the investigation of customer complaints, and to check that various pieces of Lab and factory equipment are working to standard.
Flexibility is essential as you will be required to work along side the variable production workload. Ensure quality standards are adhered to at all times. Challenge products to spot faults or deviation.

Your Skills

You must have clear and concise communication skills. Be computer literate and be able to work to tight deadlines. You must have an eye for detail, and be able to record information accurately and at speed.
Be motivated to maintain high standards. Must be able to work both on own initiative and as a member of a team.

Hours of Work

The shifts are 6.00 am to 2.30 pm and 2.30pm to 11.00 pm and you will be expected to work on a rotating basis

To apply for the role you must have

A good standard of personal hygiene.
Good oral and written communication skills are required and paperwork to be completed and signed off where necessary.
At all times adhere to the company food hygiene and Health and Safety policy.
Experience of a similar role, but training is available to the right candidate.
Due to our location the candidate will need own transport.

Warehouse Operatives
Job Ref : J3399
Location : Spalding, Lincs
Job Type : Temp
Contact: Carly Chapman

Description :
An opportunity has become available to join our clients chilled warehouse team in Spalding.

This role is for experienced warehouse order pickers and packers who have a track record of and accuracy, attention to detail, dedication and commitment.

The purpose of this role is to:

Receive, pick and consolidate customer orders, maintaining the flow of product in and out of the area as the days work dictates.

Carry out all tasks in a timely and efficient manner to ensure continuity of business.

Complete quality assurance checks

As one of the key roles within our business, you will ensure that our Customers receive the correct goods as they have ordered, at excellent quality.
In addition you will check the documentation to ensure that it matches the boxes that are despatched from the warehouse and communicating any issues immediately with the necessary people within the warehouse.

You will need experience of working in a warehouse environment to apply for this role.

Experience of working towards deadlines in a busy, temperature controlled, pressurised environment whilst meeting and achieving deadlines is also a must.

The role requires you to be able to work well as a team as well as being self motivated to ensure that results are achieved whilst ensuring that the quality of your work and attention to detail is achieved at all times.

Hours of work are Days Monday to Friday 5 from 7 shift pattern working every other weekend with a degree of flexibility required in order to meet the demands of the business during peak periods.

This position is a Temporary to Permanent role for the most loyal and dedicated members being taken on permanently by the company.

Weekend Warehouse Operatives
Job Ref : J3330
Location : Spalding, Lincs
Job Type : Temp
Contact: Carly Chapman

Description :
Our Client in Spalding is looking for regular weekend workers to work in a chilled factory environment picking and packing products ready for dispatching, however daily duties may change as they like workers to be mulitskilled.

Hours are 8.00-16.30 every Saturday and Sunday, our client prefers continuity and this would be every weekend until further notice, possibly with more hours in the future.

Temporary-Permenant position

QA
Job Ref : J3344
Location : Sleaford, Lincs
Job Type : Temp
Contact: Carly Chapman

Description :
Our client near Sleaford is looking to recruit a new member to their QA team.

Based in the factory you will be responsible for testing and checking of our products to ensure that they meet or exceed customer quality standards.
You will be required to assist in the investigation of customer complaints, and to check that various pieces of Lab and factory equipment are working to standard.
Flexibility is essential as you will be required to work along side the variable production workload. Ensure quality standards are adhered to at all times. Challenge products to spot faults or deviation.

Your Skills

You must have clear and concise communication skills. Be computer literate and be able to work to tight deadlines. You must have an eye for detail, and be able to record information accurately and at speed.
Be motivated to maintain high standards. Must be able to work both on own initiative and as a member of a team.

Hours of Work

The shifts are 6.00 am to 2.30 pm and 2.30pm to 11.00 pm and you will be expected to work on a rotating basis

To apply for the role you must have

A good standard of personal hygiene.
Good oral and written communication skills are required and paperwork to be completed and signed off where necessary.
At all times adhere to the company food hygiene and Health and Safety policy.
Experience of a similar role, but training is available to the right candidate.
Due to our location the candidate will need own transport.

QC
Job Ref : J3379
Location : Spalding, Lincs
Job Type : Temp
Contact: Carly Chapman

Description :
We have a vacancy for a Quality Controller to work for our Spalding based client within the Fresh Produce sector.

Your Skills

You must have clear and concise communication skills. Be computer literate and be able to work to tight deadlines. You must have an eye for detail, and be able to record information accurately and at speed.
Be motivated to maintain high standards. Must be able to work both on own initiative and as a member of a team.

Hours of Work days

To apply for the role you must have

A good standard of personal hygiene.
Good oral and written communication skills are required and paperwork to be completed and signed off where necessary.
At all times adhere to the company food hygiene and Health and Safety policy.
Experience of a similar role, but training is available to the right candidate.
Due to the location the candidate will need own transport.

FLT Counter
Job Ref : J3373
Location : Spalding, Lincs
Job Type : Temp
Contact: Carly Chapman

Description :
Our Client in Spalding is looking for a temporary FLT counter balance driver to work the following shift:

2pm-10pm- Back Shift working 5 out of 7 days.

Applicants must have a current FLT Licence and be prepared for a medical assessment.

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Category: Commercial Temporary

Administrator
Job Ref : J3406
Location : Spalding, Lincs
Job Type : Temp
Contact: Carly Chapman

Description :
We are looking for a Temporary Administrator to work for a Spalding client in their Packaging Department.

Working Monday - Friday 08.30 - 17.00, this is an ongoing booking.

You will be expected to complete general administration tasks, including ordering and maintaining stock, filing, data entry, responding to emails and other duties to help the department run smoothly.

Applicants need to have good administration skills and be proficient in Word and Excel.

HR Administrator
Job Ref : J3398
Location : Bourne, Lincs
Job Type : Temp
Contact: Carly Chapman

Description :
We are looking to recruit a HR Administrator on a temporary basis for our client in Bourne.

The main purpose of this role is to provide administration support to HR Team and Line Managers within all aspects of Human Resources.

Must Haves

• Excellent PC skills – (Typing, and Microsoft Office)
• HR environment or Administrative experience
• Excellent communication skills with the ability to communicate with confidence to all levels and through all media.
• Ability to work under pressure and at pace
• Flexible approach to working hours

Role Accountabilities

• Co-ordinate the weekly paid recruitment process from the initial assessment through to induction, including all aspect of the administration related to the process. Be responsible for completing immigration checks and monitoring probationary reviews.
• Administrate the HR system and other data base changes – starters / leavers / transfers / change of conditions / appraisals and manning levels. Ensure accuracy of information at all times
• Co-ordinate and keep up to date the pre-employments, audios, forklift truck and night shift worker assessment, long term sickness management and occupational health appointments.
• To maintain all Personal files, ensuring they are filed appropriately, up to date and regularly checked to comply with Data Protection Legislation.
• First point of contact for employee queries. Deal with matters effectively and quickly and uses judgement to refer matters upwards to HRA.
• Co-ordinate, monitor and action HR Administration including mortgage and reference requests, immigration paperwork, retirement and ad hoc information. Ensure forms outside the office are stocked up and organisational charts remain up-to-date.
• Produce reports and provide statistical information as required by the business e.g. Hours worked, Turnover, Absence, KPIs, Retention etc
• Administration for the Absence Management Process including occupational health referrals
• Authorise company car mileage claims. Co-ordinate allocation of company vehicles and all Inchcape related matters
• Co-ordinate all family friendly rights procedures including maternity and paternity
• Administer salaried payroll and overtime claims
• Co-ordinate all IPRS referrals

Temporary Accounts Administator
Job Ref : J3390
Location : Boston, Lincs
Job Type : Temp
Contact: Carly Chapman

Description :
Our client based between Spalding and Boston requires a Temporary Accounts Administrator, to start immediately helping with basic filing & telephone answering in the accounts department

Admin experience essential, good rates of pay.

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Category: Admin/Accounts

Transport Clerk
Job Ref : J3407
Location : Spalding, Lincs
Job Type : Permanent - Full Time
Contact: Lee Dickings

Description :
We are looking for an Transport Administrator to work on a night shift for a busy transport company in Spalding covering maternity leave.

This position will involve working in the transport office and some previous experience would be advantageous but not essential.


Working on a 4 on 4 off rota your duties will include telephone work to national clients, dealing with Hauliers and Drivers in person and by telephone, data input onto a bespoke computer system and general admin duties.


Applicants should have the ability to work unsupervised, be a true team player and be able to juggle a number of different tasks at the same time.

The role can be pressurised and stressful so candidates should thrive under pressure and have worked in a time critical environment in the past.

Central Administrator
Job Ref : J3404
Location : Spalding, Lincs
Job Type : Permanent - Full Time
Salary to : £16,000.00
Contact: Lee Dickings

Description :
We are looking to recruit a Central Administrator for our Spalding based FMCG client.

Working on a continental 2-2-3 system 07.00 - 19.00, your role will include:

• Processing all orders from EDI upload through to vehicle despatch accurately.
• Accurately book all required transport.
• Reconcile haulage invoices & queries.
• Produce all relevant delivery paperwork specific to each customer.

Due to the requirement to work at various sites it would be advantageous to have your own transport.

The ideal candidate will have experience with using EDI systems and also Data Entry skills.

If you feel that you have the skills for this position please email your CV to lee@integrityplus.co.uk

Accounts Department Administrator
Job Ref : J3389
Location : Boston, Lincs
Job Type : Permanent - Full Time
Salary to : £19,000.00
Contact: Lee Dickings

Description :
Our client between Boston and Spalding are looking for a full Time Administrator in their Accounts Department

The ideal candidate needs good communication skills both verbal & written, excellent maths skills with previous cash handling, problem solving, good organisational skills, teamwork, be professional, enthusiastic & reliable. Able to deal with difficult situations, (including debt chasing), solve problems & work under pressure whilst maintaining a calm & helpful persona.

Experience is essential

Hours of work – 9am - 4.30pm Monday to Friday (half hour for lunch).
20 days annual leave, plus have to work minimum 2 bank holidays per annum.

Salary depending on experience.

Account Co-ordinator
Job Ref : J3321
Location : Boston, Lincs
Job Type : Permanent - Full Time
Contact: Lee Dickings

Description :
Our Boston based client is looking to recruit an Account Co-ordinator

The role entails developing existing accounts to our network high street dealers and internet retailers. Your main duties will include developing business relationships with your customer base. You will also be responsible for processing customer orders and handling any relevant documentation.

The successful candidate will have:
• Excellent customer service skills
• A good telephone manner
• You must be computer literate
• Ability to multitask
• Good attention to detail
• Experience within a sales or telesales environment would be a distinct advantage but is not essential as full training will be given

This is a full time permanent position, for which we offer an attractive salary, a professional working environment and the opportunity to join a highly successful and progressive company.

Part Time T & A Administrator
Job Ref : J3388
Location : Spalding, Lincs
Job Type : Permanent - Part Time
Contact: Carly Chapman

Description :
Our Client in Spalding require a part time T & A Administrator to correctly record, process and pay weekly paid employees, and to maintain and agree the weekly agency hours in line with pre-agreed deadlines.

3 days a week, 22.5 hours, but flexibility is desirable.

Must Haves:

• Proven experience in office administration, preferably wages or finance departments
• Proven ability to build positive working relationships at all levels both internally and externally
• Good Team player
• Accuracy, attention to details, tenacity, drive and enthusiasm
• Good communication skills
• Be able to work to strict deadlines
• Must have good working knowledge of Excel
• Confidentiality
• Good numerical skills
• Be able to deliver excellent customer service to both internal and external customers in a timely manner

Role Accountabilities:

• Record employees’ holidays on the Time and Attendance system and the Soups spreadsheet and return the confirmation slips to the correct department in a timely manner
• Check colleagues’ timesheets and compare the hours worked to the actual clockings, clear any exceptions where necessary and effectively resolve any queries
• Accurately record the actual hours worked onto the Soups spreadsheet within the pre-agreed deadline
• Process self-certificates and Doctors notes by entering them on T&A and the Soups spreadsheet, also to accurately pay and record Company Sick Pay and enter SSP details onto the Selima payroll system within the pre-agreed deadlines
• Record and process any temporary upgrades, discrepancies, queries, new starters, leavers and attendance bonus
• Prepare the weekly wages file to send to Payroll by strict set deadlines, this involves the manual input and balancing of data into the DID (Direct Input Database) system
• Maintain and correct data on the agency hours electronic timesheets as required
• Accurately balance the weekly hours with the agencies effectively resolving any queries
• Produce a weekly agency report by a specific deadline each week
• Accurately raise and record Purchase Orders each week
• Check and record invoices in preparation for accounts to make payments
• Resolve any wages related queries in an effective and timely manner
• Provide effective holiday/absence cover for other team members within the department
• Any additional office administration including filing and other office miscellaneous jobs

Customer Care Operative
Job Ref : J3405
Location : Spalding, Lincs
Job Type : Permanent - Full Time
Contact: Carly Chapman

Description :
We are looking to recruit a Customer Care Operative to work for our rapidly growing Spalding client.

We are looking for a motivated individual who is passionate and confident in interacting with customers, and has previous experience working in Customer Care.

You will be handling customer enquiries and pro-actively problem solving for customers, gaining a unique insight into customer acquisition and retention. Customer Care is an integral part of the business, and the role has a very real impact on the performance of the company.


Main responsibilities will be:

•Handling all customer enquiries, queries and complaints while maximising customer satisfaction
•Contribute to CRM and customer engagement strategy
•Provide the team with insights into the voice of the customers
•Manage customer communication through different channels (Voice, Email, Chat, Social)
•Telephone campaigns to new and returning customers
•Various admin tasks as required by the business

This is a full-time, 40 hour per week role, which will involve working some weekends.

The Customer Care team operate from 9am-8pm, Monday to Friday and from 10am-7pm Saturday and Sunday on a weekly shift basis.

Skills required
•Excellent spoken and written English
•Methodical working and good time management
•Excellent attention to detail
•Follow communication procedures, guidelines and policies
•Effectively manage large amounts of incoming calls
•Good working knowledge of MS Office
•Professional & confident phone manner and excellent problem solving ability
•Ability to effectively multi-task and handle multiple channels
•Ability to understand and work towards team and individual KPIs
•Go the extra mile to engage and please our customers


Benefits
•22 days of holiday (plus bank holidays) increasing by a day each year up to 25
•Coffee, tea and fruit provided every day to keep you fresh
•Wine and beer provided every Friday evening
•Free gym membership after a year
•Childcare vouchers
•Quarterly all-company socials
•Regular team socials

Lettings Administratior
Job Ref : J3408
Location : Boston, Lincs
Job Type : Permanent - Full Time
Salary to : £8,000.00
Contact: Lee Dickings

Description :
Our Boston based client is looking to recruit a Lettings Administrator to work in their Boston office.

For the right person this is a good opportunity to join their growing company and be part of a great forward thinking professional team with development and promotional opportunities, having the right attitude to service delivery and making a difference is the most important.

Must be of smart appearance and have good communication and interpersonal skills.

The person must be flexible, adaptable, well organised, be willing to learn and be prepared to work hard and consistently deliver to timescales.

You must have a good telephone manner, be Microsoft Office competent and have good administration skills.

Duties will include:

Meet & greet, processing applications, producing lease agreements, renewals, booking in viewings and inspections.

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Category: Industrial Permanent

Maintenance Engineer
Job Ref : J3401
Location : Spalding, Lincs
Job Type : Permanent - Full Time
Salary to : £35,000.00
Contact: Lee Dickings

Description :
My Spalding based client is currently looking for an experienced Maintenance Engineer to join them on a permanent basis working a 2-2-3 shift pattern.

Key Objectives:
• To improve efficiency, reduce operating costs, and increase work productivity.
• To ensure all equipment is maintained in a safe and serviceable condition and that it complies with both Health & Safety requirements and current legislation.
• Maintain a PPM schedule and ensure the accurate and timely production of all paperwork, record keeping, and other information that relates to your area.

Operational Tasks:
• To diagnose and repair all breakdowns or where necessary inform the Maintenance Manager that specialist personnel are required to attend to the breakdown.
• Keep a record of all maintenance and repairs carried out in order to drive our future maintenance programmes.
• To control maintenance tools, stores, spares, and equipment
• To ensure you follow and adhere to the applicable Quality Management System Procedures for your department and the appropriate procedures when dealing with Visitors and Contractors

Person Specification:
• Be competent in both Mechanical and Electrical engineering
• Be certified in Mechanical engineering and be qualified in IEE 17th Edition or equivalent
• Have an understanding and knowledge of both process and packaging machinery used within the Fresh Produce Industry
• Be able to demonstrate a proactive and flexible attitude to work
• Have effective communication skills to allow you to communicate with a wide range of people and departments both internally and externally
• Be sufficiently numerate and a clear logical thinker
• Be self-motivated
• Be able to manage and work as part of a team as well as independently when required
• Pay meticulous attention to detail
• Demonstrate the ability to solve problems and make decisions under pressure
• Possess competent PC skills (Word, Excel and Outlook)

Electrical Engineer
Job Ref : J3403
Location : Spalding, Lincs
Job Type : Permanent - Full Time
Contact: Lee Dickings

Description :
We are looking for a Multi-Skilled Engineer to join our Spalding based clients growing team and support them with their growth and innovation.

You will need to be able to:-

• Comply with all business health and safety requirements along with ensuring the business is compliant with all requirements in relation to engineering.
• Ensure accurate and timely record keeping of all work carried out, root cause analysis of failure, and spares used.
• Ensure engineering downtime is accurately logged and find new methods and procedures to reduce it.
• Provide engineering support to the production team to ensure efficient performance of all equipment.
• Train, develop and sign off nominated production staff to allow them to complete first line maintenance ensuring that health and safety procedures and engineering best practices are adhered to.
• Manage contractors and audit their work.
• Plan, control and implement agreed projects.
• Maintain and develop appropriate skills.

You must be able to demonstrate:-

• A time served apprenticeship (Preferably electrical bias)
• 3+ years maintenance experience, FMCG environment preferred


Benefits
• 22 days of holiday (plus bank holidays) increasing by a day each year up to 25
• Free gym membership after a year
• Childcare vouchers
• Quarterly all-company socials
• Regular team socials

Hygiene Section Team Leader - Nights
Job Ref : J3320
Location : Bourne, Lincs
Job Type : Permanent - Full Time
Contact: Lee Dickings

Description :
We are seeking an enthusiastic Hygiene Section Team Leader to work for our client in Bourne.

Hours of work are 18.00 - 06.00 working on a 4 on 4 off shift.

Your main responsibilities will be to Lead and manage a team of up to 30 hygiene operatives across the shift

You should have:

• Good IT skills
• Some experience of working within a hygiene/industrial cleaning team
• Ability to lead and develop a team up to 30 people
• Strong numerical, verbal and written communication skills
• Ability to communicate and influence own team peers and up to Operations Manager

If you feel that you have the skills to fill this position or would like further information please email lee@integrityplus.co.uk

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